Results Based Accountability - RBA is a framework for producing measurable improvements to quality-of-life conditions for families and communities. Founder, Mark Friedman in his book; Trying Hard is Not Good Enough (2005) states that, "RBA is about getting from talk to action quickly and is a disciplined way of thinking and taking action that is simple, uses common sense, plain language and is useful. It is about making a difference, not just trying hard and hoping for the best.”

RBA is a unique process that begins with the “ends” and works backwards, step by step, towards the “means.” For communities, the “ends” are conditions of well-being for people, families and neighbourhoods. For programs, the “ends” are how clients/service users are better off when the program works the way it should.

In addition to RBA, Collective Impact (CI) is another framework that resonates with Peel as the framework recognizes that large-scale social change comes from better cross-sector coordination rather than from the isolated interventions of individual organizations.

Collective Impact requires all stakeholder groups to have a shared vision for change; one that includes a common understanding of the issues and a joint approach to solving it through agreed actions.

Backbone support, as a core value of Collective Impact work, refers to the foundational and structural processes that seek to create and enable communities to make a direct link between research, alignment and the development of relevant planning and programs. This means that the outcome of building intentional backbone supports will be the catalyst to mobilizing the community to ensure everyone is accountable for trying to move the needle on important community issues.

The learned concepts and approaches of RBA and CI supported the development of the Peel Counts 2011: Collective Impact through Results Based Accountability report and continuous work of Peel Counts.